How do I make a payment for a Starmark purchase?
Starmark offers multiple methods to make payments for your order: Credit Cards & Debit Cards , Net Banking and Cash-on-Delivery. Starmark and our trusted payment gateway partners use secure encryption technology to protect your card information at all times.
Are there any hidden charges when I make a purchase on Starmark (Octroi, Sales Tax)?
There are absolutely no hidden charges when you make a purchase with Starmark.
What is Cash on Delivery?
If you do not prefer to make an online payment on Starmark then you can opt for the Cash-on-Delivery (C-o-D) payment method. With C-o-D you can pay us in cash at the time of actual delivery of product at your doorstep, without requiring you to make any advance payment on Starmark.
Are there any terms and conditions for a C-o-D purchase?
The maximum order value for a C-o-D payment is Rs. 10,000. It's strictly a cash-only payment method; e-Gift Vouchers or Store Credit cannot be used for C-o-D orders.
Please note, we do not accept foreign currency as payment against a COD order.
How do I pay using a Credit card?
We accept all VISA, Master Card Credit cards issued in India. International Credit cards are currently not supported on Starmark. To pay using your Credit card, you will need your Credit card number, Card expiry date, 3 digit CVV number (Card Verification Value - found on the back side of your Credit card) and online 3D Secure password. After entering the card number, expiry date and CVV number on Starmark, you will be redirected to the Bank's page for entering the online 3D Secure password.
How do I pay using a Debit card?
We accept Debit cards of all banks in India. To pay using your Debit card, you will need to enter your Debit card number, Card expiry date (optional for Maestro cards), 3 digit CVV number (optional for Maestro cards) on Starmark. You will then be redirected to your Bank's page for entering your online password (issued to you by your Bank) to complete the payment.
Is it safe to use my Credit/Debit card on Starmark?
Yes, shopping at Starmark is 100% safe. All Credit card and Debit card payments on Starmark are processed through secure and trusted payment gateways managed by leading Indian banks. Starmark uses latest 256-bit encryption technology to protect your card information while securely transmitting it to the Banks for processing the payment.
Furthermore, the Banks ask you to enter an online password (also known as 3D Secure password) which acts as an additional layer of security for your card transaction. This 3D Secure password is not printed anywhere on the card and is known only to you, giving you the added assurance that only you can use your card to make purchases on the Internet. This makes your online transaction on Starmark extremely safe and secure.
You can be assured that Starmark offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.
What is a 3D Secure password?
3D Secure is a free security service by VISA and MasterCard in partnership with card issuing Banks to secure your online Credit/Debit card transactions through the use of an additional password. This additional password is called 3D Secure password. The 3D Secure service is is also known as Verified by VISA and Mastercard SecureCode.
How can I get the 3D secure password for my Credit/Debit card?
You can register for the 3D secure password for your Credit/Debit card by visiting your Bank’s website.
We accept payment through Internet Banking from all nationalized banks
How do I make a Credit/Debit card or Internet banking payment on Starmark through my mobile?
Mobile payments are currently not supported on Starmark mobile site and mobile application. However, we are working on this and would soon be offering these payment options on mobile as well. In the meantime, you can make purchases on mobile using the Cash-on-Delivery payment option.
Placing a Cash-on-Delivery (C-o-D) Order
Terms & Conditions
The maximum order value for C-o-D is Rs. 10,000
e-Gift Vouchers or Store Credit cannot be used for C-o-D orders
Please make ONLY Cash Payment at the time of delivery.
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