Q)

Is there car parking available?

A)

Yes, there is ample car parking space, made available by Mall and Market authorities at Emami Market, South City Mall, City Centre and at Mani Square.

Q)

Do I have to pay for parking?

A)

At our Lord Sinha Store, there is free and plenty of parking available during the week with a nominal charge only on weekends. At City Centre, South City Mall and at Mani Square, the fee is applicable throughout the week.

Q)

What are the store hours?

Q)

Are you open on Sundays and holidays?

A)

We are open 365 days.

Q)

Can I place an order for a book, music or movie that you might not have in stock?

A)

Yes, of course. It has been our sincere endeavour to source books for our esteemed customers from both India and abroad.

Q)

Are there any membership plans that benefit the customer?

A)

Yes, we have two loyalty programmes for our customers –
(1) The Fellowship Programme for adults and
(2)The Startrekker Programme for kids. For further details about these programmes.  Please refer to our ‘Loyalty Programmes’  page.

Q)

How is one informed about various sales and promotions during the year at Starmark?

A)

If you are our Loyalty Programme member, we send you invitations to various events and sales promotions happening at Starmark. You will be contacted either by phone or e-mail. We also release advertisements regarding these promotions and events in various media. Or you can also check our website for regular updates.
Traditionally, our ‘Giant Starmark Sale’ is held every year in the months of June/July.

Q)

Which locations are we situated in the city?

A)

Please refer to the  ‘Contact Us’ page.

Q)

What are the product categories Starmark deals in?

A)

I) Lord Sinha Road store – Books, Music, Movies, Stationery, Toys, Gifts and Disney Home.
II) City Centre store – Books and Stationery.
III) South City store – Books, Music, Movies, Stationery, Toys & Disney Home.
IV) Mani Square – Books, Movies, Stationery & Disney Home.